All services

Learn about Merlons services: warranty, delivery, handling, installation, designer support, parts ordering and flexible payment

Services in detail

Warranty service in Merlons
01

Warranty service

All brands are covered by an individual warranty, which includes free repairs and spare parts, if the rules of use and installation are followed.

Merlons delivery service
02

Delivery service

Purchased products are delivered within a maximum of 3 days. Delivery service in Tbilisi and Batumi is free. Regional delivery is also available, but is subject to a charge and the price depends on the specific delivery location.

Material delivery service
03

Carry-up service

Large or heavy materials are planned to be transported to the space, taking into account the pre-agreed address and building conditions. The cost of delivery is determined according to the specific order.

Merlons installation service
04

Installation service

The installation service is individually adapted to the type of product, the condition of the space and the requirements of the project, so that the purchased material fits properly into the interior. The service is paid, and the price is determined depending on the specific order.

Supporting interior designers at Merlons
05

Support for interior designers

We simplify the work process for interior designers and constantly provide the necessary information about brands and products.

Parts ordering service at Merlons
06

Spare-parts ordering

Merlons helps you order the necessary parts even after the end of the warranty to extend the life of the product.

Installment service
07

Installment plan

The cost of selected products can be redistributed according to the applicable conditions. The Merlons team will explain the details to you in the showroom.

Partial payment service
08

Pay in parts

Partial payment helps you to purchase selected materials more flexibly and adjust the payment terms to the order.

Tile cutting service in Merlons
09

Cutting tiles

Cutting large format tiles, porcelain tiles, marble, granite and stone according to project sizes and shapes.

Frequently asked questions about services

How does warranty service work?

All brands are covered by an individual warranty, which includes free repairs and spare parts, if the rules of use and installation are followed.

What is the delivery time?

Purchased products are delivered within a maximum of 3 days. The delivery service is free in Tbilisi and Batumi, and in the regions it is paid depending on the location.

Is the installation tailored to the space?

The installation service is individually adapted to the type of product, the condition of the space and the requirements of the project, so that the purchased material fits properly into the interior. The service is paid, and the price is determined depending on the specific order.

What payment options are available?

Installment and partial payment. The Merlons team will explain the details to you in the showroom.

Reviews

4.9/5 on Google Average ranking on Google. View on Google Maps

Giorgi Goglidze

Complete information, attentive consultation and courteous service.

Gvantsa Abutidze

Detailed answers to all questions and great help in making a choice.

Ditto Gergedava

Professional service, great attention and care to every detail.

Irakli Bitkinashvili

Very attentive and friendly staff